Betwinner Zambia: KYC & Anti-Money Laundering Commitment
At Betwinner Zambia, transparency and integrity are at the core of all our operations. Our Know Your Customer (KYC) procedures and Anti-Money Laundering (AML) measures demonstrate our dedication to detecting, preventing, and reporting any suspicious activity related to money laundering, illegal funding, or other unlawful actions. We follow international standards and enforce robust protocols across all markets we serve.
KYC Steps: Player Identification and Verification
Customer Identification
New users are required to submit a valid government-issued ID (passport, national ID, or driver’s license) along with a recent proof of address, such as a utility bill or bank statement.
Information Verification
All submitted documents are carefully reviewed using secure and independent sources. We use a combination of electronic verification and manual checks to ensure accuracy.
Risk-Based Approach
All accounts undergo standard verification. Players identified as higher-risk are subject to enhanced monitoring to maintain full transparency on the platform.
AML Measures: Monitoring & Compliance
Continuous Monitoring
Automated systems constantly track user transactions and behavior to detect unusual patterns. Suspicious activity is immediately flagged to our compliance team.
Mandatory Reporting
We fulfill all legal obligations by promptly reporting any suspicious activity to the relevant authorities.
Risk Assessment
Regular evaluations are conducted to identify potential money laundering risks, allowing us to adjust our control procedures accordingly.
Oversight & Staff Training
AML Compliance Officer
A dedicated officer oversees KYC/AML processes. All staff receive ongoing training to recognize warning signs, apply best practices, and stay updated on regulatory changes.
Internal Audits & Data Security
Frequent audits ensure strict adherence to KYC and AML policies. Verification data and transaction histories are securely stored for 5–10 years in compliance with local laws and protected using advanced encryption.
Enhanced Awareness
New employees undergo detailed training on identifying and reporting illegal behavior, with annual updates to maintain a culture of vigilance.
Smart Technology
Betwinner Zambia employs advanced software solutions for real-time monitoring of transactions and user behavior. Automation reduces human error and effectively addresses emerging threats.
Periodic Policy Review
Our KYC/AML policies are reviewed at least once a year to incorporate legal updates and industry best practices. Internal or external experts may be consulted to ensure effectiveness.
Contact Us
For any questions, clarifications, or to report suspicious activity, reach our Compliance Team at [email protected]. Every report is handled confidentially to protect our community.
